bajifair live Privacy Policy

1 Introduction

Welcome to the bajifair live platform. This Privacy Policy ("Policy") explains in detail the types of information collected from you when you use bajifair live services, how that information is used, and our commitment to keeping it secure.

By using bajifair live's website, mobile application, or any of our services, you are considered to have agreed to the terms of this Policy. This Policy is an inseparable part of our Terms and Conditions and both documents should be read together.

We give your privacy the highest priority in line with applicable data protection regulations in Bangladesh. If you disagree with any part of this Policy, please stop using our services and contact us for assistance.

2 Information We Collect

bajifair live collects your information in several ways. The different types of information collected are described below:

2.1 Registration and Identity Information

When creating an account, we collect the following information:

• Full name (in Bengali or English)
• Date of birth — for verification purposes (to confirm 21+)
• National ID card or passport number
• Mobile number
• Email address
• Home address
• Username and password (stored in encrypted form)

2.2 Financial Information

To facilitate deposits and withdrawals, we keep details of the payment methods you use — such as bKash, Nagad, Rocket, or Upay account numbers and necessary bank account information. We never store full card numbers or secret bank PINs.

2.3 Activity and Usage Information

Information automatically collected while you use the platform:

• Login time and IP address
• Browser type and operating system
• Pages visited and session duration
• Game history and betting records
• Device identifier information

2.4 Communication Information

Records of messages you send, complaints you file, or questions you ask through our live chat or email support are also stored.

3 Purpose of Data Use

bajifair live uses collected information for the following legitimate purposes:

• Account creation, management, and verification
• Processing deposit and withdrawal transactions
• Providing applicable bonuses, promotions, and rewards
• Delivering customer service and technical support
• Monitoring account security and preventing fraud
• Improving and testing platform functionality
• Complying with applicable laws and regulations
• Age verification — preventing registration by those under 21

We never sell your information to third parties. Under our Responsible Gaming Policy, we monitor user gaming behaviour to identify problematic patterns and offer support where needed.

4 Data Disclosure and Sharing

bajifair live does not sell, rent, or exchange your personal information to third parties for any commercial purpose. However, limited disclosure may occur in specific circumstances:

4.1 Service Provider Partners

Companies providing payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technology support, and cybersecurity services will receive only the minimum information necessary to complete a specific transaction. All such companies are required to comply with our privacy standards.

4.2 Legal Obligations

We may be required to disclose information under applicable laws of Bangladesh, court orders, or valid requests from competent authorities. In such cases, we will share only what is legally required and will attempt to notify you in advance where possible.

4.3 Business Restructuring

In the event of a company merger, acquisition, or business restructuring, user information may be transferred. However, this will only occur within the terms of this Policy and users will be notified in advance.

5 Cookies and Tracking Technology

bajifair live uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that improve your browsing experience.

5.1 Essential Cookies

These cookies are necessary to maintain login sessions, perform security checks, and ensure the basic functionality of the platform.

5.2 Statistics and Analytics Cookies

Anonymous statistics are collected to understand which pages of the site are used most and how users navigate the platform. This information does not identify any individual.

5.3 Cookie Controls

You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may disrupt key functions such as login and payments.

6 Data Security Measures

bajifair live has implemented industry-standard technical and administrative measures to protect your information:

• SSL Encryption: All data transmitted on the website is protected by 256-bit SSL encryption.
• Password Hashing: All passwords are stored using industry-standard hashing algorithms — the original password is never stored in plain text.
• Access Controls: Only authorised staff may access user information, for specific reasons and through an auditable process.
• Regular Security Reviews: Regular security tests are conducted to identify vulnerabilities in the system.
• Two-Factor Authentication (OTP): Additional security is applied to logins and large transactions through OTP verification.

No digital system is completely risk-free. However, bajifair live is committed to maintaining the highest standards of protection for your information at all times.

7 Data Retention Period

bajifair live does not retain information longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For as long as the account is active and for a minimum of five years after it is closed.
• Financial Transaction Records: A minimum of five to seven years as required by applicable legal requirements.
• Communication Records: Up to two years after the relevant matter is resolved.
• Cookie and Session Data: Session cookies are deleted when the browser is closed; persistent cookies are kept for a maximum of one year.

After the set retention period, information is securely deleted or anonymised.

8 Your Data Rights

As a bajifair live user, you hold the following rights:

8.1 Right of Access and Correction

You can request to view the information stored in your account and to correct any inaccurate information directly from your account settings or by contacting the support team.

8.2 Deletion Request

You may request the deletion of certain information. However, some information must be retained for a set period due to legal obligations and may not be possible to delete.

8.3 Objection to Processing

You may object at any time to the use of your information for marketing communications and withdraw the relevant consent.

8.4 How to Exercise Your Rights

To exercise any of the above rights, contact our support team via live chat or email. We will respond within a reasonable time depending on the nature and complexity of the request.

9 Protection of Minors

bajifair live strictly follows a 21+ age policy. No person under the age of 21 may use our platform. Age is verified at the time of registration and identity documents are confirmed where necessary.

If we become aware of any registration by a minor, the relevant account will be closed immediately and all associated information will be securely deleted.

10 Third-Party Links and Services

The bajifair live platform may include third-party services such as game software providers, payment gateways, and analytics services. These services have their own privacy policies and are themselves responsible for how they use information.

bajifair live is not responsible for the privacy practices of these third parties. However, we work only with service providers that meet appropriate data protection standards.

11 Changes to the Policy

bajifair live may update this Privacy Policy at any time as needed. For significant changes, you will be notified via your registered email or through a notice within the platform.

After each change, the "Last Revised" date at the top of the page is updated. We recommend that you re-read this Policy regularly. Continued use of the platform after a change to the Policy will be considered acceptance of the updated Policy.

For more information about this Policy, visit our About Us page, which contains details about bajifair live's operations and values.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, the bajifair live support team is available seven days a week, 24 hours a day.